This policy explains how Sharpe Family Singers handles information collected through sharpefamilysingers.com. For privacy questions or requests, email [email protected].
Information you give us
Contact forms collect your name, email address, subject, and message so we can respond to inquiries about bookings, press, partnerships, and other requests. Sending a message does not automatically subscribe you to marketing emails.
Email signups collect your email address and any name you provide. Show-alert signups also collect your country, your state if you are in the US, and your city if you choose to provide it. We use these details to send nearby show announcements, music news, and family updates. We also use audience counts by location to help plan potential shows. The location fields are provided by you; we do not use our site analytics to infer your city or state from your IP address.
Services that process information
- Kit: manages email subscriptions, location fields, confirmations, and email campaigns. Its signup handler loads when you submit a signup. Kit may record subscription and email engagement information and use cookies or similar technologies. Contact inquiry text is not sent to Kit.
- Resend: delivers contact inquiries to our team’s inboxes. Email providers process and store the messages we receive.
- Cloudflare: hosts and protects this website and processes form requests. Hosting and security services may process IP addresses, request information, and technical logs.
- PostHog: receives limited site analytics only when you allow anonymous analytics. Events include page visits, section views, and destination clicks, with basic browser/device information. Our configuration disables persistent browser identifiers, person profiles, session recordings, and IP-based location enrichment. Form contents and email addresses are excluded.
- YouTube/Google: embedded players load only when you allow YouTube videos. We use YouTube’s privacy-enhanced player. Google still receives technical information and may use cookies or similar technologies when you use the player. Video thumbnails may load from Google even before a player is enabled.
- Bandsintown: supplies show listings. Your browser may contact Bandsintown to retrieve current dates.
These providers may process information in the United States and other countries. Their own policies explain their practices: Kit, Resend, Cloudflare, PostHog, and Google.
Cookies and privacy preferences
Optional analytics and embedded players remain disabled until you allow them. We store your privacy selections in your browser’s local storage so we can remember your choices. Essential hosting/security functions and processing a form you choose to submit remain available. A newsletter subscription is separate from your optional-service preferences.
Use to change your choices at any time. Turning a service off stops future optional analytics events or unloads the embedded player on this page; it does not undo information already sent. Clearing browser storage removes your saved preference. Our site analytics also respects Global Privacy Control and Do Not Track signals. External providers may handle those signals differently.
Your email and location choices
Use the unsubscribe link in our marketing emails to stop receiving them. You can ask us to correct your location, access your information, or delete your information by emailing the address above. We may need to verify a request, and some information may need to be retained for legal or security reasons. Rights depend on where you live.
Retention and sharing
We keep subscription details while maintaining your email subscription and associated consent/unsubscribe records. We retain contact correspondence as needed to respond, manage the relationship, and meet applicable legal requirements. Technical records are subject to our providers’ retention practices. We share information with service providers for the purposes described here and where required by law. This site does not use advertising pixels or upload signup details to advertising platforms.
External websites and children
Ticket purchases, merchandise, and social links take you to external services, including Shopify, ticket sellers, and social platforms. Their privacy policies apply there. Our signup and contact forms are intended for adults; children under 13 should not submit personal information. If a child has submitted information, please contact us so we can address it.
Policy updates
We may update this policy as our services change. The date above identifies the latest revision.